Cancellations:

You can cancel your order within 24 hours of purchase. After that, the processing begins and cancellations are no longer possible.

Processing Time:

Orders are prepared within 3–7 business days (typically ready in 5 days). We process and ship from Monday to Friday only.

Shipping Options:

Orders ship from our warehouses in Hong Kong, California, Rennes or Marrakech, based on your location and product availability.

Our deliveries take between 7 to 14 business days, and are taken care of by local carriers.

Track Your Order:

Tracking is provided for all orders. Track Here

For assistance, contact us anytime — we're here to help!

Returns:

You have 14 days from the date of delivery to return your item. You can find additional information about our Return Policy here.

At Trendiesty, your satisfaction is our top priority. That's why we offer a 14-Day Money Back Guarantee on all purchases.

Not completely in love with your bag? No worries, simply return it within 14 days for a full refund.

Relax, you’re in good hands, we’ll take care of everything

HOW SOON WILL I RECEIVE MY ORDER?

Delivery time varies by destination country.
Standard Shipping: 5–10 business days
Express Shipping: 3–7 business days

HOW CAN I TRACK MY ORDER?

You’ll receive a shipping confirmation email with tracking details once your order is dispatched. Use the tracking link to monitor the progress of your delivery.

DIDN’T GET A CONFIRMATION EMAIL?

Check your spam or junk folder. If it’s still missing, contact us at customerservice@trendiesty.com.

TRACKING SAYS “DELIVERED,” BUT I DIDN’T GET MY PACKAGE

1-Check around your home, mailbox, or with neighbors
2-Ask family, roommates, or property management.
3-If still missing, contact us — we’re here to help!

WHY IS MY TRACKING INFO NOT UPDATING?

Tracking info may lag behind the actual delivery status. If there’s no update in over 5 days, please contact support.

DO YOU SHIP INTERNATIONALLY?

Yes! We proudly ship worldwide.

IS MY PAYMENT INFO SECURE?

Yes. We use 128-bit SSL encryption (bank-level security).
Your payment info is only used for your transaction and is never stored.

HOW CAN I CONTACT YOU?

Email us at customerservice@trendiesty.com

We aim to respond within 24 hours.