Shipping & Estimated Delivery Time

Cancellations:

Cancellations are accepted within 24 hours of placing the order. After this timeframe, our processing team begins the preparation of your order.

Processing Time:

Theoretically, we need 3-7 business days to prepare your order. However, the product is usually ready to ship within 5 days.

Please note that we prepare and ship orders on BUSINESS days from Monday to Friday which does not include weekends.

Shipping Time:

We offer several shipping options to ensure that our customers receive their orders in a timely and efficient manner.

• Standard Shipping: 7-10 business days
• Express Shipping: 3-5 business days

 We provide tracking information for all orders, allowing customers to monitor the status of their shipments and estimated delivery dates.

Shipping Carriers:

Our Products are shipped from various locations depending on your location and product availability. We have warehouses in Hong Kong, London, and Marrakech to ensure timely delivery to our customers.

For standard shipping, we typically use Cainiao, WM carrier, Yanwen, global logistics companies that handle the shipment from Hong Kong to the destination country. Once the package arrives, USPS / Evri / Royal Mail / Australia Post and other local shipping services takes over to finalize the delivery process.

Tracking Your Order:

1-Our Website: You can track your order directly on our website: https://trendiesty.com/apps/17TRACK

2-Universal Tracking Websites: Alternatively, you can use universal tracking websites such as ParcelsApp , 17TRACK  to get updates on your shipment's status.

We appreciate your patience and understanding. If you have any further questions or need assistance, please do not hesitate to contact us.

14-Days Money back warranty

Relax knowing you're in good hands. The 14-days Money back warranty is a great way to make sure your purchase meets expectations, and if it doesn't? We'll take care of everything!

Shop with Confidence! Enjoy a 14-Day Money Back Guarantee on All Trendiesty Purchases. If You're Not Completely Satisfied, Simply Return Your Item for a Full Refund. Your Satisfaction is Our Priority!

Size Chart

WOMEN'S SHOES SIZE CHART

Our shoes fit true to US standard sizing, meaning you should simply order what you normally wear (or which size appears most in your closet).
If you are between two half sizes (e.g., sometimes 7.5, sometimes 8), we recommend ordering the lower of the two.

You also can follow the guide here below to measure yourself.

FUR PARKAS SIZE CHART

FAQs

HOW SOON WILL I GET MY PACKAGE?

Shipping times vary by country, but it normally takes about 5 to 10 business days for your item to arrive for standard shipping, and from 3 to 7 days via Express shipping service.

HOW CAN I TRACK MY ORDER?

A shipping confirmation is emailed to you as soon as your order has been shipped, which will allow you to track the status of your shipment.

HOW DO I KNOW IF MY PACKAGE HAS SHIPPED AND IS ON ITS WAY?

Once you place an order, you will receive an automatic confirmation email. Once your order has been processed and is ready to leave our distribution center, you will receive another email with shipping information. Please note that the shipping confirmation email does not necessarily mean that the carrier has picked up your package from our distribution center. Please use the appropriate carriers tracking features to determine when your package has been picked up and is in transit.

WHY DIDN'T I RECEIVE AN ORDER CONFIRMATION/SHIPPING CONFIRMATION EMAIL?

After you place your order, we always send an order confirmation email to the email you provided us. After we ship your order, we also send shipping confirmation email to the email you provided us. Please be sure to check your spam/junk folder for the emails.



MY TRACKING INFO SHOWS MY PACKAGE WAS DELIVERED, BUT I NEVER RECEIVED IT

We know how important your order is! TRENDIESTY provides customers with the option to track the package. If the tracking information states that your items have been delivered but you have not received it, please check around your neighborhood in case another home received it by mistake. Speak with family, roommates, etc. in the event they received it on your behalf. The package may also have been left with property managers or an apartment office.

We will always do our best to assist you.



WHY ISN'T MY TRACKING INFO UPDATING, IS THERE SOMETHING WRONG?

This is normal. The tracking information normally lags behind the true status of your package. If it hasn't updated in over 5 days, please contact support.



DO YOU SHIP INTERNATIONALLY?

TRENDIESTY is proud to serve its customers from all over the world! The default pricing on our site is in USD, the conversion rate depends on your issuing credit card company used on the transaction. The site will show by default US Dollars on the checkout page.

It usually takes 7-14 business days to arrive in your country, however, in some instances; delivery may be delayed depending on your country's customs. TRENDIESTY is not responsible for applicable customs fees, import duties, taxes, or any other charges. The customer is responsible for the charges, even if the shipment is refused upon delivery.



TAXES & DUTIES

Import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination.

Payment of these charges and taxes are the responsibility of the recipient and will not be covered by us here at TRENDIESTY. For further details of charges, please contact your local customs office.



HOW SECURE IS MY PERSONAL INFORMATION?

TRENDIESTY adheres to the highest industry standards to protect your personal information.

Your credit card information and personal details are encrypted during transmission using the 128-bit SSL (Secure Sockets Layer technology), the same level of encryption used by large banks around the world.

Your credit card information is only used to complete the requested transaction and is NOT subsequently stored.



HOW CAN I CONTACT TRENDIESTY?

You can contact our customer support via email: customerservice@trendiesty.com We do our best to respond within 24 hours.

Understanding the Differences Between Types of Leather: Why We Choose Top Grain Leather

When shopping for a leather bag, it's important to know that not all leathers are created equal. The type of leather used can greatly impact the quality, durability, and overall feel of the product. In this blog post, we'll explore the different types of leather, highlighting their unique characteristics, and explain why at Trendiesty, we specifically choose top grain leather for our luxurious bags.

1. Full Grain Leather

Characteristics:

• Natural Grain: Full grain leather is made from the outermost layer of the hide, which includes the skin’s natural grain. This type of leather retains the natural imperfections and markings of the animal hide, giving each piece a unique appearance.
• Durability: Known for its strength and durability, full grain leather develops a beautiful patina over time, enhancing its natural beauty.
• Texture: It has a more rugged texture, often with visible scars and markings that tell the story of the hide.

Why It’s Chosen:

• Full grain leather is often considered the highest quality leather available. It’s prized for its durability and the rich, aged look it gains with use.

Drawbacks:

• Full grain leather is more expensive and can be less uniform in appearance, which might not appeal to those looking for a sleeker, more polished look.

2. Top Grain Leather

Characteristics:

• Refined Texture: Top grain leather is made from the top layer of the hide but has been sanded and buffed to remove imperfections. This process gives the leather a smoother, more uniform texture.
• Versatility: The treatment process makes top grain leather more pliable and easier to work with, allowing for a wide range of styles and finishes.
• Luxury Feel: Despite the sanding process, top grain leather retains much of the strength and durability of full grain leather but with a more polished appearance.

Why We Choose Top Grain Leather:

• At Trendiesty, we value the balance of durability and aesthetic appeal that top grain leather offers. The leather we use for our bags has a refined finish that feels luxurious to the touch while maintaining the robustness needed for everyday use. Our top grain leather products are perfect for those who appreciate a sleek, sophisticated look without compromising on quality.

3. Genuine Leather

Characteristics:

• Lower Quality: Genuine leather is made from the layers of the hide that remain after the top layer has been removed. It’s often treated and painted to mimic the look of higher-quality leather.
• Affordability: This type of leather is more affordable than full grain or top grain leather, making it accessible to a wider market.
• Appearance: While it can look appealing at first, genuine leather is less durable and tends to wear out more quickly, often lacking the patina that higher-quality leathers develop.

Drawbacks:

• Genuine leather is less durable and doesn’t age as gracefully as full grain or top grain leather. Over time, it can crack and peel, revealing its lower quality.

4. Bonded Leather

Characteristics:

• Composition: Bonded leather is made from the scraps and fibers of other leathers, bonded together with polyurethane or latex onto a fiber mesh. It is the lowest quality leather product available.
• Appearance: It’s often made to look like genuine or top grain leather, but it lacks the durability and natural feel of higher-grade leathers.
• Cost: Bonded leather is the most affordable option, but it’s also the least durable.

Drawbacks:

• Bonded leather can wear out quickly, and because it’s made from scraps, it doesn’t have the same strength or longevity as full grain or top grain leather.

Why Top Grain Leather Stands Out

At Trendiesty, we believe that top grain leather offers the perfect blend of luxury, durability, and aesthetic appeal. While full grain leather may be the most natural and durable, its rugged appearance isn’t for everyone. Top grain leather, on the other hand, provides a smoother, more refined finish that still retains much of the strength of full grain leather. It’s this balance that makes it the ideal choice for our collection of high-quality, sophisticated bags.

When you choose a Trendiesty bag, you’re investing in a product that not only looks and feels luxurious but is built to last. Our top grain leather bags offer the perfect combination of style and substance, making them a smart choice for anyone looking to elevate their wardrobe with a timeless accessory.

Conclusion

Understanding the differences between types of leather is key to making an informed purchase. While each type has its own set of characteristics, top grain leather stands out for its perfect blend of durability, luxury, and refinement. At Trendiesty, we’re proud to use top grain leather in our products, ensuring that every bag we create meets the highest standards of quality and elegance.

So, the next time you're in the market for a leather bag, remember to look beyond the label and consider the type of leather used. Your investment deserves nothing less than the best, and with top grain leather, that's exactly what you'll get.