Cancellations:

You can cancel your order within 24 hours of purchase. After that, the processing begins and cancellations are no longer possible.

Processing Time:

Orders are prepared within 3–7 business days (typically ready in 5 days). We process and ship from Monday to Friday only.

Shipping Options:

Tracking is provided for all orders.

• Standard Shipping: 7–10 business days
• Express Shipping: 3–5 business days

Shipping Origins & Carriers:

Orders ship from our warehouses in Hong Kong, California, Rennes or Marrakech, based on your location and product availability.

Carriers: Cainiao, Yanwen, Aramex, WM (first mile) → USPS, Evri, Royal Mail, LaPoste etc. (last mile).

Track Your Order:

Track Here

For assistance, contact us anytime — we're here to help!

At Trendiesty, your satisfaction is our top priority. That's why we offer a 14-Day Money Back Guarantee on all purchases.

Not completely in love with your bag? No worries — simply return it within 14 days for a full refund.

Relax, you’re in good hands — we’ll take care of everything

HOW SOON WILL I RECEIVE MY ORDER?

Delivery time varies by destination country.
Standard Shipping: 5–10 business days
Express Shipping: 3–7 business days

HOW CAN I TRACK MY ORDER?

You’ll receive a shipping confirmation email with tracking details once your order is dispatched. Use the tracking link to monitor the progress of your delivery.

DIDN’T GET A CONFIRMATION EMAIL?

Check your spam or junk folder. If it’s still missing, contact us at customerservice@trendiesty.com.

TRACKING SAYS “DELIVERED,” BUT I DIDN’T GET MY PACKAGE

1-Check around your home, mailbox, or with neighbors
2-Ask family, roommates, or property management.
3-If still missing, contact us — we’re here to help!

WHY IS MY TRACKING INFO NOT UPDATING?

Tracking info may lag behind the actual delivery status. If there’s no update in over 5 days, please contact support.

DO YOU SHIP INTERNATIONALLY?

Yes! We proudly ship worldwide.

IS MY PAYMENT INFO SECURE?

Yes. We use 128-bit SSL encryption (bank-level security).
Your payment info is only used for your transaction and is never stored.

HOW CAN I CONTACT YOU?

Email us at customerservice@trendiesty.com

We aim to respond within 24 hours.