Informativa sulle spedizioni

Cancellations:

We understand that plans can change. Cancellations are accepted free of charge within 24 hours of placing your order.

After this window, our team begins the processing phase of your order, and a 20% cancellation fee will apply to cover the costs already incurred.

Please note that once your bag has been fulfilled or handed over to the carrier, cancellation is no longer possible.

Processing Time:

Theoretically, we need 3-7 business days to prepare your order. However, the product is usually ready to ship within 5 days.

Please note that we prepare and ship orders on Business days from Monday to Friday, which do not include weekends.

Shipping Time:

We currently offer a single standard shipping option for all orders, designed to be both reliable and cost‑effective.

Standard Shipping: 7–14 business days

Please note that most orders are delivered within 8 business days, although delivery times may vary depending on customs clearance and the carrier's schedule. We're always working to improve our shipping times and will keep you updated if faster options become available.

All orders are shipped with DDP (Delivered Duty Paid), meaning all customs duties, taxes, and fees are already included in the final price. You will not be charged any additional fees upon delivery.

 We provide tracking information for all orders, allowing customers to monitor the status of their shipments and estimated delivery dates.

Returns and Distribution warehouses:

Our products are crafted and shipped from various locations depending on stock availability and your delivery address.

Manufacturing warehouses are based in: Hong Kong, Shenzhen, Marrakech

To ensure smooth delivery and hassle‑free returns, we also maintain distribution and return warehouses in: Belgium, Australia (Victoria), USA (California), France (Rennes)

Tracking Your Order:

1-Our Website: You can track your order directly on our website https://trendiesty.com/pages/track-my-order..

2-Universal Tracking Websites: Alternatively, you can use universal tracking websites such as 17TRACK to get updates on your shipment's status.

 

We appreciate your patience and understanding. If you have any further questions or need assistance, please do not hesitate to contact us at customerservice@trendiesty.com