Shipping & Estimated Delivery Time
Cancellations:
Cancellations are accepted within 24 hours of placing the order. After this timeframe, our processing team begins the preparation of your order.
Processing Time:
Theoretically, we need 3-7 business days to prepare your order. However, the product is usually ready to ship within 5 days.
Please note that we prepare and ship orders on BUSINESS days from Monday to Friday which does not include weekends.
Shipping Time:
We offer several shipping options to ensure that our customers receive their orders in a timely and efficient manner.
- Standard Shipping: 7-10 business days
- Express Shipping: 3-5 business days
We provide tracking information for all orders, allowing customers to monitor the status of their shipments and estimated delivery dates.
Shipping Carriers:
Our Products are shipped from various locations depending on your location and product availability. We have warehouses in Hong Kong, London, and Marrakech to ensure timely delivery to our customers.
For standard shipping, we typically use Cainiao, WM carrier, Yanwen, global logistics companies that handle the shipment from Hong Kong to the destination country. Once the package arrives, USPS / Evri / Royal Mail / Australia Post and other local shipping services takes over to finalize the delivery process.
Tracking Your Order:
1-Our Website: You can track your order directly on our website: https://trendiesty.com/apps/17TRACK
2-Universal Tracking Websites: Alternatively, you can use universal tracking websites such as ParcelsApp , 17TRACK to get updates on your shipment's status.
We appreciate your patience and understanding. If you have any further questions or need assistance, please do not hesitate to contact us.
14-Days Money back warranty
Relax knowing you're in good hands. The 14-days Money back warranty is a great way to make sure your purchase meets expectations, and if it doesn't? We'll take care of everything!
Shop with Confidence! Enjoy a 14-Day Money Back Guarantee on All Trendiesty Purchases. If You're Not Completely Satisfied, Simply Return Your Item for a Full Refund. Your Satisfaction is Our Priority!
Size Chart
WOMEN'S SHOES SIZE CHART
Our shoes fit true to US standard sizing, meaning you should simply order what you normally wear (or which size appears most in your closet).
If you are between two half sizes (e.g., sometimes 7.5, sometimes 8), we recommend ordering the lower of the two.
You also can follow the guide here below to measure yourself.
FUR PARKAS SIZE CHART
FAQs
HOW SOON WILL I GET MY PACKAGE?
Shipping times vary by country, but it normally takes about 5 to 10 business days for your item to arrive for standard shipping, and from 3 to 7 days via Express shipping service.
HOW CAN I TRACK MY ORDER?
A shipping confirmation is emailed to you as soon as your order has been shipped, which will allow you to track the status of your shipment.
HOW DO I KNOW IF MY PACKAGE HAS SHIPPED AND IS ON ITS WAY?
Once you place an order, you will receive an automatic confirmation email. Once your order has been processed and is ready to leave our distribution center, you will receive another email with shipping information. Please note that the shipping confirmation email does not necessarily mean that the carrier has picked up your package from our distribution center. Please use the appropriate carriers tracking features to determine when your package has been picked up and is in transit.
WHY DIDN'T I RECEIVE AN ORDER CONFIRMATION/SHIPPING CONFIRMATION EMAIL?
After you place your order, we always send an order confirmation email to the email you provided us. After we ship your order, we also send shipping confirmation email to the email you provided us. Please be sure to check your spam/junk folder for the emails.
MY TRACKING INFO SHOWS MY PACKAGE WAS DELIVERED, BUT I NEVER RECEIVED IT
We know how important your order is! TRENDIESTY provides customers with the option to track the package. If the tracking information states that your items have been delivered but you have not received it, please check around your neighborhood in case another home received it by mistake. Speak with family, roommates, etc. in the event they received it on your behalf. The package may also have been left with property managers or an apartment office.
We will always do our best to assist you.
WHY ISN'T MY TRACKING INFO UPDATING, IS THERE SOMETHING WRONG?
This is normal. The tracking information normally lags behind the true status of your package. If it hasn't updated in over 5 days, please contact support.
DO YOU SHIP INTERNATIONALLY?
TRENDIESTY is proud to serve its customers from all over the world! The default pricing on our site is in USD, the conversion rate depends on your issuing credit card company used on the transaction. The site will show by default US Dollars on the checkout page.
It usually takes 7-14 business days to arrive in your country, however, in some instances; delivery may be delayed depending on your country's customs. TRENDIESTY is not responsible for applicable customs fees, import duties, taxes, or any other charges. The customer is responsible for the charges, even if the shipment is refused upon delivery.
TAXES & DUTIES
Import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination.
Payment of these charges and taxes are the responsibility of the recipient and will not be covered by us here at TRENDIESTY. For further details of charges, please contact your local customs office.
HOW SECURE IS MY PERSONAL INFORMATION?
TRENDIESTY adheres to the highest industry standards to protect your personal information.
Your credit card information and personal details are encrypted during transmission using the 128-bit SSL (Secure Sockets Layer technology), the same level of encryption used by large banks around the world.
Your credit card information is only used to complete the requested transaction and is NOT subsequently stored.
HOW CAN I CONTACT TRENDIESTY?
You can contact our customer support via email: customerservice@trendiesty.com We do our best to respond within 24 hours.